A forwarder should be able to explain what information is missing, what the quoted service covers and how you receive updates. Start with your own cargo rather than a general price request.

What to confirm

Ask who will be the operational contact and how changes to packing or destination are handled.

Prepare these details

• Product description and any batteries or special cargo
• Carton or pallet quantities, packed dimensions and gross weight
• Pickup address, ready date and supplier contact
• Final receiving address, postcode and delivery requirements

Plan the next step with FDD

Send the relevant details with your enquiry. FDD can review transport and cargo preparation options, confirm the information still needed, and explain the proposed scope before booking.

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