Shipping questions, answered

Can you ship batteries or electric golf carts?

FDD reviews battery and electric golf cart shipments. Send the product description, battery type and specifications, packing details and available transport documents. Acceptance and the available route must be confirmed before cargo is collected.

Can you deliver to Amazon FBA?

FDD provides FBA logistics coordination. Share the current shipment plan, receiving warehouse, carton information and required labels so preparation and delivery arrangements can be agreed before dispatch.

Do you offer door-to-door shipping?

Door-to-door arrangements can include supplier pickup, transport, clearance coordination and final delivery. Confirm the named delivery address, loading and unloading responsibilities, and all included services in the quotation.

What should I send for a quotation?

Send the product description, carton count, packed dimensions and gross weight, collection address, destination postcode and cargo-ready date. Include the receiving deadline and details of batteries or other special cargo.

What does a DDP quotation include?

Ask for the named destination and a written breakdown of the transport, customs, duty and delivery scope. The route and cargo must be assessed before the team confirms whether the requested DDP arrangement is available.

How can I track my cargo?

Ask the team for the tracking number or shipment reference and the milestones available for your service. Parcel tracking may be available through 17TRACK; consolidated freight may use shipment updates from the operations team.

Can you combine shipments from several suppliers?

Share each supplier address, expected ready date, carton information and required final grouping. The team confirms receiving, storage, consolidation, packing and dispatch arrangements before work begins.

Can you inspect or repack my goods?

Yes, inspection and packing requirements can be discussed as add-on services. Agree the checklist, quantities, photo records, packaging specification and handling of discrepancies before the cargo arrives.

How long will shipping take and what will it cost?

A shipment-specific quotation is needed. Cargo readiness, transport option, route, handling, clearance and receiving appointments affect the plan. Request both the estimated transit window and the services included.

Do I need a website account?

No account is required to request a quote. Use the enquiry form or contact Lin Jiufu or Andy by email or WhatsApp. A successful form submission saves the enquiry and displays a reference number.

Ready to request a quote?

  • Product and battery information
  • Carton count, packed dimensions and weight
  • Pickup address, destination and cargo-ready date
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