Prepare consistent customs information

Clearance coordination starts with a precise goods description and consistent invoice, packing and shipment information. Different descriptions across documents create questions that need resolution.

What to confirm

Ask the responsible customs specialist to confirm classifications and destination requirements for the actual product.

Prepare these details

Product description and any batteries or special cargo
Carton or pallet quantities, packed dimensions and gross weight
Pickup address, ready date and supplier contact
Final receiving address, postcode and delivery requirements

Plan the next step with FDD

Send the relevant details with your enquiry. FDD can review transport and cargo preparation options, confirm the information still needed, and explain the proposed scope before booking.