Start with the supplier, product, packing and receiving location. Confirm who supplies the clearance information and make sure the commercial documents describe the physical cargo.

What to confirm

Keep the receiving contact involved when appointments, access or unloading need to be arranged.

Prepare these details

• Product description and any batteries or special cargo
• Carton or pallet quantities, packed dimensions and gross weight
• Pickup address, ready date and supplier contact
• Final receiving address, postcode and delivery requirements

Plan the next step with FDD

Send the relevant details with your enquiry. FDD can review transport and cargo preparation options, confirm the information still needed, and explain the proposed scope before booking.

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