Keep business identity, contact details, quotation and payment instructions consistent. If a material instruction changes unexpectedly, verify it using an established contact channel before acting.

What to confirm

Retain written shipping instructions and a record of who is responsible for each handover.

Prepare these details

• Product description and any batteries or special cargo
• Carton or pallet quantities, packed dimensions and gross weight
• Pickup address, ready date and supplier contact
• Final receiving address, postcode and delivery requirements

Plan the next step with FDD

Send the relevant details with your enquiry. FDD can review transport and cargo preparation options, confirm the information still needed, and explain the proposed scope before booking.

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