Plan your shipment

Prepare a parcel or sample enquiry with complete packing and receiver details. FDD helps assess the available shipping option and explains the scope before the parcel is dispatched.

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Customer-provided logistics material
Customer-provided logistics material

Plan the service around your cargo

Parcel details

List every parcel with its packed dimensions and gross weight. Describe the contents accurately, including batteries, liquids or other features that may affect acceptance.

Delivery details

Provide the recipient name, phone number, complete street address and postcode. Tell us if delivery is to a home, business or fulfillment warehouse, and whether access is restricted.

Information for your quotation

  • Product name, quantity and declared value
  • Packed weight and dimensions for every parcel
  • Receiver phone number, address and postcode
  • Any special-cargo documents and delivery instructions

Your shipment plan

  1. Review parcel information

    Confirmed as part of the agreed shipment scope.

  2. Confirm quotation and acceptance

    Confirmed as part of the agreed shipment scope.

  3. Dispatch and share tracking details

    Confirmed as part of the agreed shipment scope.

  4. Follow delivery updates

    Confirmed as part of the agreed shipment scope.

Track your shipment

Ask for the shipment reference and the tracking method for your service. Parcel events may be available through 17TRACK; freight updates may be supplied by the operations team.

Open 17TRACK

Discuss your shipment

Send the cargo and receiving information so our team can review the available options.

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Air freight from China